spinalto

This Payment Policy explains how spinalto handles deposits, withdrawals, currencies, verification and related financial matters at spinaltoscasino.nl. Please read it carefully before making your first transaction. By using the cashier at spinaltoscasino.nl, you confirm that you have read and accepted the terms set out below.

1. Operator Details and Governing Framework

spinaltoscasino.nl is operated by Stegi Limitada Sociedad De Responsabilidad Limitada, a company incorporated in Costa Rica. The site holds a Costa Rica licence and launched in 2026. All financial transactions processed through the cashier are subject to this Payment Policy, our General Terms and Conditions, and any applicable bonus terms.

2. Accepted Payment Methods

spinalto currently supports the following deposit and withdrawal methods:

The availability of a specific payment method may vary depending on your jurisdiction and the details provided during registration. spinalto reserves the right to add or remove payment methods at any time; any such changes will be reflected in the cashier and on this page.

For your convenience, a live BTC/EUR exchange rate is displayed in the footer of spinaltoscasino.nl at all times, so you can monitor the current value of your cryptocurrency balance before initiating a transaction.

3. Accepted Currencies

The primary account currency at spinalto is Euro (€). Cryptocurrency deposits are accepted in Bitcoin (BTC), Tether (USDT) and Ethereum (ETH) and are converted to Euro at the prevailing exchange rate shown in the cashier at the time of the transaction. Exchange rate fluctuations are outside spinalto's control, and the rate applied at conversion is final. spinalto is not liable for any gains or losses arising from currency conversion.

4. Deposits

4.1 Minimum and Maximum Deposits

The following deposit thresholds apply across the cashier:

Context Minimum Deposit
Standard deposit (including Welcome Bonus deposits 1–4) €20
5th Welcome Bonus deposit €40
High Roller Welcome Bonus (deposit 1) €500
Instant VIP qualification (single transaction) €1,000

Maximum deposit limits per transaction depend on the payment method selected and will be displayed clearly in the cashier before you confirm your transaction. spinalto does not publish a universal upper deposit cap; method-specific limits apply as shown at the point of payment.

4.2 Deposit Processing Times

Deposits are credited to your spinalto account promptly upon confirmation from the relevant payment provider. Under normal circumstances, deposits are available for play immediately or within a few minutes. spinalto is not responsible for delays caused by third-party payment processors, banking institutions or blockchain network congestion in the case of cryptocurrency deposits.

4.3 Deposit Restrictions

All funds deposited must originate from a payment account or instrument held in your own name. Third-party deposits are strictly prohibited. spinalto reserves the right to refuse, reverse or suspend any deposit that it reasonably suspects to be associated with fraudulent activity, money laundering, or a breach of these terms.

You must ensure sufficient funds are available in your chosen payment method before initiating a deposit. Any fees charged by your bank, card issuer or payment provider are your sole responsibility.

5. Withdrawals

5.1 Withdrawal Limits

Period Maximum Withdrawal
Per day €10,000
Per week €20,000
Per month €50,000

The minimum withdrawal amount is €40. Any withdrawal request below this threshold will not be processed. If your balance falls below €40, you must either play down your balance or make an additional deposit to bring your total available balance to or above the minimum before requesting a withdrawal.

Withdrawal limits apply to your net withdrawable balance and are aggregated across all payment methods. Amounts that exceed the applicable period limit will be queued and processed in the next available period, subject to ongoing verification requirements.

5.2 Payout Speed

spinalto aims to process all approved withdrawal requests within 2 banking days of the request being submitted and verified. This processing window begins once all required identity and payment verification checks have been satisfactorily completed (see Section 7 — KYC and Verification). The time required for funds to appear in your account thereafter will depend on your chosen payment method and the policies of your bank or payment provider.

Cryptocurrency withdrawals are subject to blockchain network confirmation times, which are outside spinalto's control.

5.3 Withdrawal Method Policy

As a general rule, withdrawals will be returned to the same payment method used to make the most recent qualifying deposit. Where this is not technically possible — for example, if a prepaid card or a one-time payment token was used — spinalto may request an alternative withdrawal method and may require additional verification documents before processing the payment.

spinalto reserves the right to conduct additional security checks on any withdrawal request prior to approval, including requesting proof of payment method ownership.

5.4 Withdrawal Conditions Relating to Bonuses

Withdrawal requests made while a bonus or free spins promotion is active on your account may require you to first meet the applicable wagering requirements. Please review our Bonus Terms and Conditions before submitting a withdrawal request. Key wagering conditions that affect withdrawals are summarised below:

Bonus-restricted play must be conducted exclusively within the Bonus Friendly Slots category of the spinalto game lobby. Playing ineligible titles during an active bonus may result in the bonus and any associated winnings being forfeited.

6. Transaction Fees

spinalto does not currently charge processing fees on standard deposits or withdrawals. However, your bank, card issuer, e-wallet provider or cryptocurrency network may impose their own fees, which are entirely outside spinalto's control and are your sole responsibility. In exceptional circumstances — for example, where excessive or unusual withdrawal activity occurs — spinalto reserves the right to apply an administrative fee. You will be informed of any such fee before the transaction is confirmed.

7. Know Your Customer (KYC) and Identity Verification

7.1 Why We Verify

spinalto is committed to operating responsibly and to preventing fraud, underage gambling and money laundering. As part of this commitment, we are required to verify the identity of all players before processing withdrawals and, in some cases, at earlier stages of the player journey. Verification is a condition of withdrawal; no funds will be released until the required documentation has been reviewed and approved.

7.2 Documents We May Request

During the verification process, spinalto may request one or more of the following:

7.3 How to Submit Documents

Documents should be submitted via the verification section of your spinalto account or by contacting our 24/7 support team via live chat or email. All documents must be clearly legible, unedited and in colour where possible. spinalto reserves the right to reject documents that do not meet these standards and to request resubmission.

7.4 Verification Timelines

spinalto will endeavour to complete standard identity checks as quickly as possible. The 2-banking-day payout window described in Section 5.2 begins only once all outstanding verification requirements have been met. You are encouraged to complete your KYC verification proactively — before submitting your first withdrawal request — to avoid delays.

7.5 Consequences of Failed Verification

If you are unable to provide satisfactory documentation, or if verification reveals information inconsistent with that provided at registration, spinalto reserves the right to withhold or reverse a withdrawal, suspend your account, or close it entirely in accordance with our General Terms and Conditions. Any funds held pending investigation will be dealt with in accordance with applicable legal obligations.

8. Security and Fraud Prevention

All financial transactions at spinaltoscasino.nl are processed using industry-standard encryption technology. spinalto employs automated and manual fraud monitoring across all cashier activity. The following activities are strictly prohibited and may result in immediate account suspension, forfeiture of balances and referral to the relevant authorities:

spinalto cooperates fully with law enforcement agencies and relevant regulatory bodies. We reserve the right to report suspicious financial activity in accordance with our legal obligations.

9. Responsible Gambling and Financial Controls

spinalto is committed to promoting responsible gambling. The following financial controls are available to all players at spinaltoscasino.nl to help you manage your spend:

These tools can be accessed via your account settings or by contacting our 24/7 support team via live chat or email. We strongly encourage you to use them. If you believe you may have a gambling problem, please seek help from a recognised support organisation such as the National Gambling Helpline or a similar service available in your country.

Please note: spinalto does not extend credit to players. All gambling must be funded from your own personal funds. You must be at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher) to deposit and play at spinaltoscasino.nl.

10. Changes to This Policy

spinalto reserves the right to amend this Payment Policy at any time. Material changes will be communicated to registered players via email or an on-site notification. Continued use of the cashier at spinaltoscasino.nl following notification of any change constitutes acceptance of the updated policy. We recommend checking this page periodically to ensure you are aware of the current terms.

11. Contact and Support

If you have any questions about this Payment Policy, a pending transaction, or any other cashier-related matter, our support team is available 24 hours a day, 7 days a week:

We aim to respond to all email enquiries promptly. For urgent payment matters, live chat is the fastest route to assistance.